Cross-platform insurance app for drivers
A new client partnered with Touchlane to develop a mobile insurance solution for drivers. The idea was straightforward yet ambitious – create an application that reimburses part of traffic fines regardless of liability and offer an alternative to traditional insurance models.
The project demanded a working MVP within just eight weeks. The solution had to cover the complete product cycle, including backend, admin panel, and payment system.
Initial Task
Description
The client’s request was to design and develop a reimbursement application from scratch. The main business requirements were as follows:
- A cross-platform app where drivers can upload fines and request compensation
- Automated payments connected to a reliable third-party system (Stripe)
- An admin panel where claims are reviewed before approval.
Touchlane provided end-to-end support, from MVP scoping and technical consultancy to backend architecture and mobile delivery. The project relied on a lean team of three developers – one backend lead and two Flutter specialists – working in close contact with the client.
Technology stack
Flutter
Challenges
Business challenges
1/ Strict timeline – the MVP had to be built in eight weeks
2/ Budget limitations – every feature had to serve the MVP scope
3/ Building trust through communication – our experienced team had to guide a client with no tech background through the development process with regular updates and simple explanations, helping turn caution into confidence.
Technical challenges
1/ Payment integration – connecting Stripe for automated payments while meeting security standards
2/ Backend development – building reliable authorization and transaction verification mechanisms
3/ Admin workflow – designing a panel that allows administrators to approve or reject claims efficiently.
Development
Phase / 01. Discovery and planning
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The team worked with the client to outline the MVP scope. Together, we identified the non-negotiable features, such as fine submission, payment processing, and claim approval. Additional functions were postponed to later releases. This approach helped link business goals with a limited development budget under the given timeline.
Phase / 02. Core build
Touchlane’s developers built the foundation of the product:
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- a mobile application on Flutter with cross-platform coverage
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- a backend on AWS that manages user accounts, handles authorization through Twilio, and integrates payments with Stripe
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- an admin panel that allows claim-by-claim control.
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All modules were developed in parallel, with daily updates and weekly progress calls.
Phase / 03. Testing and refinement
Once the MVP was complete, we entered beta testing with early users. The app’s core functions – fine upload, payment, and reimbursement – were validated in real scenarios. Based on the feedback, we refined the product and delivered a polished final version. Further improvements are planned for the next stage.
Results
Touchlane’s engineers delivered a full MVP in eight weeks, within budget. Our team presented the client with several solution options to address each challenge and minimize the costs. Using the new app drivers can upload a fine, pay a small processing fee, and receive up to 30% compensation through the application’s straightforward reimbursement process.
The app is now available on the App Store and Google Play.
The client now prepares the solution for scaling. The project continues with upcoming updates before international expansion into the U.S. and European markets.
